Delivery
We aim to despatch orders within 24 hours of receipt of order with delivery within 2 to 4 working days from receipt of order.
Very rarely, an item may be temporarily out of stock. We will inform you if this is the case as soon we have received your order and advise you of a delivery date, which, in most cases, will be no more than 5 days. Please inform us if you have a 'must deliver by' date.
Deliveries in the UK, Northern Ireland, Scottish Highlands, Scottish Isles, Isle of Man and Isles of Scilly are calculated by our system, based on the weight of the package. We have partnered with the UK's leading courier service City Link for all our deliveries.
Delivery charges are listed below: Each can weighs 275 gramms, (1000g = 1kg).
£6.00 for packages more than 1kg and up to 20kg
Packages over 20kg are also calculated by the system.
Your credit / debit card will only be charged once the goods have been despatched. Cheques will be banked on receipt for security reasons. The invoice address must match that of your card statement address and a home telephone number is required.
Customers can also collect from Funky Drinks' premises free of charge. Once you have placed your order, we will call to arrange a suitable time.
Please use a delivery address where there is someone available to sign for your parcel.
Returns
If for any reason you are not delighted with your goods and would like to return them, please telephone us quoting your receipt number within 7 working days from the day after you receive your order.
Items must be returned in their original condition. We cannot refund or exchange goods that have been used or damaged.
Please obtain proof of posting when returning goods, as claims for lost returns parcels without proof of posting will not be accepted. We are unable to refund the cost of postage, with the exception of faulty goods. We try to process returns as quickly as possible however please allow up to 28 days.
Cancellation
You are entitled to cancel your order if you wish providing you act within 7 working days of receipt of the goods.
If you wish to exercise this right prior to despatch of goods please email customerservice@funkydrinks.com
If your order has already been despatched please follow our returns information.